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CRM : relacje z klientami / Jill Dyché ; [tł. Marzena Witek].

By: Contributor(s): Language: Polish Original language: English Series: Addison-Wesley Information Technology SeriesPublication details: Gliwice : "Helion", cop. 2002.Description: 272 s. : il. ; 24 cmISBN:
  • 837197843X
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Słownik pojęć.

Bibliogr. s. 251-256.

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